PRIVACY POLICY
Last Updated: November 24, 2025
1. Introduction
Welcome to Elixir d’Argane. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or make a purchase on https://elixirdargano.com/ (the “Site”). By using the Site, you agree to the practices described here.
2. Information We Collect
We collect different types of information, including:
Personal Information: Name, email address, shipping address, phone number — collected when you place an order or contact us.
Payment Information: Payment card details or other payment data. We do not store full credit card numbers on our servers (only tokens via our payment processor).
Order Data: Products purchased, order date, order value.
Device & Usage Data: IP address, browser type, device information, pages visited, referring / exit pages – collected via cookies or similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders (shipping, billing, customer service)
Communicate with you about your order status, account, and promotions (if you opted in)
Improve our website, products, and customer experience
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
4. Legal Basis for Processing
Under applicable data protection laws (such as the Saudi Personal Data Protection Law), our legal basis for processing your data includes:
Your consent, when you provide data for marketing or communications
Performance of a contract, when you place an order
Our legitimate interests, such as improving our services, preventing fraud, and maintaining a safe website
5. Sharing Your Information
We may share your personal data with:
Service Providers: Third-party vendors (e.g., payment processors, shipping companies, email providers) who help us run our business.
Compliance and Legal Authorities: When required by law, or to enforce our policies, or to protect rights, property, or safety.
Business Transfers: In case of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction (with appropriate protections).
6. Data Storage, Retention & Security
We store your personal data securely. We implement technical and organizational measures to guard your information (e.g. encryption, access control).
We retain your data for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
When data is no longer needed, we will delete it or anonymize it in a secure manner.
7. Your Rights
Depending on local data protection laws (including PDPL in Saudi Arabia), you may have the following rights:
Right to access the personal data we hold about you
Right to correct inaccurate or incomplete data
Right to deletion (“right to be forgotten”) under certain conditions
Right to withdraw consent (if the processing is based on your consent)
Right to object to or restrict processing of your personal data
Right to data portability, where applicable
To exercise these rights, you can contact us at info@elixirdargano.com. We may ask for proof of identity before fulfilling certain requests.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Make our website work (essential cookies)
Analyze site usage (analytics cookies)
Provide marketing and advertising (if you opt in)
You can control or delete cookies via your browser settings. However, blocking some cookies may limit your ability to use certain parts of our Site.
9. Third-Party Links
Our website may contain links to third-party websites (for example, social media or payment gateways). This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any site you visit via a link from our Site.
10. Children
Our site is not intended for children under 18. We do not knowingly collect personal data from minors without parental consent. If you believe we have collected data from a minor, please contact us to request deletion.
11. International Data Transfers
If we transfer your personal data outside Saudi Arabia (or your country), we will ensure that appropriate safeguards are in place (such as standard contractual clauses or equivalent data protection measures).
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our Site with a “Last Updated” date. We encourage you to check this page periodically.
13. Contact Us
If you have any questions or concerns about this policy or our data practices, you can contact:
Email: info@elixirdargano.com
Address: Riyadh, Saudi Arabia
