TERMS & CONDITIONS
Last Updated: November 24, 2025
Welcome to Elixir d’Argane. By accessing or purchasing from our website (https://elixirdargano.com), you agree to comply with the following Terms & Conditions. Please read them carefully.
1. Introduction
These Terms & Conditions govern your use of our website and the purchase of products from Elixir d’Argane.
By visiting or shopping on the Site, you agree to these terms, our Privacy Policy, and any additional policies we may post.
If you do not agree, please stop using the Site immediately.
2. Eligibility
By using the Site, you confirm that:
You are at least 18 years old, OR
You have permission from a parent or legal guardian to make a purchase.
3. Products & Descriptions
We aim to provide accurate descriptions, images, and details of our products. However:
Colors, packaging, or appearance may vary slightly depending on your device.
We reserve the right to modify product details, pricing, or availability at any time without notice.
4. Orders & Payments
By placing an order, you agree that:
All information you provide is accurate and complete.
You are authorized to use the payment method provided.
Prices are listed in the displayed currency on the Site.
Payment must be successfully processed before we ship your order.
We accept major payment methods including debit/credit cards, Apple Pay, and others depending on your region.
Cash on Delivery (COD) may be available in certain areas.
5. Shipping & Delivery
We ship orders locally and internationally where applicable.
Delivery times may vary depending on your location and shipping method.
Once an order has been shipped, any delays caused by courier services are outside our control.
You are responsible for providing an accurate delivery address. Failed delivery due to incorrect information may result in additional fees.
For more details, please refer to our Shipping Policy.
6. Returns, Refunds & Exchanges
We strive to ensure customer satisfaction.
However, due to the nature of skincare and personal care products, returns may be accepted only if:
The product is unused and in its original packaging
You contact us within the allowed timeframe
The item arrived damaged, defective, or incorrect
We reserve the right to approve or deny returns at our discretion.
Refunds (if approved) will be issued to the original payment method.
7. User Accounts & Security (If applicable)
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login details.
You must notify us immediately of unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate our Terms.
8. Intellectual Property
All content on the Site—including the logo, images, product descriptions, design, text, graphics, and layout—belongs to Elixir d’Argane or its licensors.
You may not copy, reproduce, sell, or distribute any content without written permission.
9. Prohibited Activities
You agree NOT to:
Use the Site for illegal or fraudulent purposes
Interfere with the Site’s security
Use bots, scrapers, or automated tools
Post false or misleading information
Attempt to hack or disrupt the website
Violating these terms may result in legal action.
10. Limitation of Liability
To the maximum extent permitted by law:
Elixir d’Argane is not responsible for any indirect, incidental, or consequential damages resulting from product use, website access, or order processing.
Our total liability shall not exceed the amount you paid for the product.
Our products are not intended to diagnose, treat, or cure medical conditions. Always perform a patch test before use.
11. Force Majeure
We are not responsible for delays or failure to fulfill obligations caused by events beyond our control, including natural disasters, war, shipping disruptions, technical failures, or government restrictions.
12. Changes to Terms
We may update or modify these Terms at any time.
Changes will appear on this page with a new “Last Updated” date.
Continued use of the Site after changes means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of Saudi Arabia.
Any disputes will be handled in the competent courts of Saudi Arabia, unless local regulations state otherwise.
14. Contact Information
If you have any questions about these Terms & Conditions, you can reach us at:
Email: info@elixirdargano.com
Address: Riyadh, Saudi Arabia
